Terms & Conditions

Last Updated: December 19, 2025

1. Agreement to Terms

These Terms and Conditions (“Terms”) govern your use of the website https://mettec.net/ (the “Site”) operated by MetroTech IT & MetroTech LLC (“Company,” “we,” “us,” or “our”).

By accessing or using our Site, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Site or use our services.

2. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on this page with a new “Last Updated” date.

Your continued use of the Site after changes are posted constitutes your acceptance of the modified Terms.

3. Use of Our Site

Permitted Use

You may use our Site for lawful purposes only and in accordance with these Terms.

You agree not to:

• Violate any applicable laws or regulations
• Infringe upon our intellectual property rights or those of others
• Transmit harmful code, viruses, or malicious software
• Attempt to gain unauthorized access to our systems
• Use automated systems (bots, scrapers) without our permission
• Interfere with the proper functioning of the Site
• Impersonate any person or entity
• Engage in any fraudulent activity

4. Intellectual Property Rights

Ownership

The Site and its entire contents, features, and functionality (including but not limited to text, graphics, logos, images, and software) are owned by MetroTech IT & MetroTech LLC and are protected by United States and international copyright, trademark, and other intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the Site for personal or business purposes related to evaluating or using our IT services.

Restrictions

You may not:

• Modify, copy, or create derivative works based on the Site
• Reproduce, distribute, or publicly display our content without permission
• Remove any copyright or proprietary notices
• Use our trademarks or branding without written consent

5. User Content

If you submit content to our Site (such as comments, reviews, or inquiries):

• You retain ownership of your content
• You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display your content as necessary to provide our services
• You represent that you have the right to submit the content
• You agree not to submit content that is illegal, offensive, or infringes on others’ rights

We reserve the right to remove any content that violates these Terms or is otherwise objectionable.

6. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for:

• The content or practices of third-party sites
• Any damage or loss caused by your use of third-party services

Your use of third-party websites is at your own risk and subject to their terms and conditions.

7. IT Services

Service Agreements

Specific terms governing our IT services (including managed services, cybersecurity, cloud services, etc.) are detailed in separate service agreements. These Terms apply to your use of our website, while service agreements govern the actual provision of IT services.

No Guarantee

While we strive to provide excellent IT services, we do not guarantee:

• Uninterrupted or error-free service
• That all issues will be resolved
• Specific results or outcomes

Service Level Agreements (SLAs) and guarantees, if any, are specified in separate service contracts.

8. Disclaimers and Limitation of Liability

Disclaimer of Warranties

THE SITE AND ALL INFORMATION, CONTENT, AND SERVICES PROVIDED THROUGH THE SITE ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• MERCHANTABILITY
• FITNESS FOR A PARTICULAR PURPOSE
• NON-INFRINGEMENT
• ACCURACY, RELIABILITY, OR COMPLETENESS OF CONTENT

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, METROTECH IT & METROTECH LLC SHALL NOT BE LIABLE FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
• LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES
• DAMAGES ARISING FROM YOUR USE OR INABILITY TO USE THE SITE

IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO LIABILITY, OR $100, WHICHEVER IS GREATER.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so some of the above limitations may not apply to you.

9. Indemnification

You agree to indemnify, defend, and hold harmless MetroTech IT & MetroTech LLC, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising from:

• Your use of the Site
• Your violation of these Terms
• Your violation of any rights of another party
• Your submission of content to the Site

10. Termination

We may terminate or suspend your access to the Site immediately, without prior notice, for any reason, including if you breach these Terms.

Upon termination:

• Your right to use the Site will cease immediately
• All provisions of these Terms that should survive termination shall remain in effect

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions.

For Users in the United States:

Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in Pinellas County, Florida, and you consent to personal jurisdiction in those courts.

For Users in the European Union:

Nothing in these Terms affects your statutory rights as a consumer. You may also have the right to bring proceedings in the courts of your country of residence.

12. Dispute Resolution

Informal Resolution

Before filing a claim, you agree to contact us to attempt to resolve the dispute informally. We will work in good faith to resolve any disputes.

Arbitration (US Users)

For US users, any dispute that cannot be resolved informally shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except as modified by these Terms.

You and the Company agree to waive the right to a trial by jury.

EU Users

EU consumers have the right to use the European Commission’s online dispute resolution platform at http://ec.europa.eu/consumers/odr/.

13. Class Action Waiver

TO THE EXTENT PERMITTED BY LAW, ALL CLAIMS MUST BE BROUGHT IN A PARTY’S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and MetroTech IT & MetroTech LLC regarding your use of the Site.

16. Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term.

17. Contact Information

If you have questions about these Terms, please contact us:

MetroTech IT & MetroTech LLC
Clearwater, FL

Email: contact@mettec.net
Phone: (727) 230-0332
Website: https://mettec.net/contact/

For EU users: You may also contact your local consumer protection authority.

18. Accessibility

We strive to make our website accessible to all users. If you experience any difficulty accessing our Site, please contact us and we will work to provide the information in an alternative format.

19. SMS Disclaimer

MetroTech IT may utilize your phone number for SMS messaging regarding customer care and support. Please note message frequency may vary. Message and data rates may apply. At any point, you may reply with STOP to stop receiving messages from MetroTech IT. Text HELP to receive additional information about MetroTech IT services. For further support or assistance, please email support@mettec.net, or call 727-230-0332.

BY USING OUR SITE, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THESE TERMS AND AGREE TO BE BOUND BY THEM.