Why is Cybersecurity More Than An IT Company Issue?

How Cybersecurity Affects You And Your Business

Every year we hear multiple reports about how cybercriminals have infiltrated a business, stolen millions of dollars or identities. Online crime is a massive disruption to the global economy and in many cases forces many small businesses to the point of closing their doors. In reality, much of the cybercrime that occurs is the result of internal human mistakes. However, despite the statistics, many still believe that cybersecurity is purely an IT problem, when it is really a community issue.

Employees Are Apathetic Towards Cybersecurity Issues

According to a Tessian research study, 30% of employees believe computer security for the company they work for is not their responsibility. In fact, many stated that if there was a computer security problem, they wouldn’t even bother reporting it. When asked why, nearly 25% said they simply don’t care enough about cybersecurity to mention it.

Corporate Leadership Isn’t Much Better

Similarly, many managed IT services companies report that those in corporate leadership positions mimic their employees on cybersecurity issues. In fact, most c-level personnel stated they would sacrifice computer security for more productivity out of their staff. In addition, many have even felt pressure from board members to downplay the risks associated with cybercrime. Furthermore, it was determined that executives are not even interested in knowing anything about cybersecurity measures as they feel it is a technology issue requiring too much specialized knowledge.

Cybersecurity Is Everybody’s Problem

Cybercrime costs businesses millions of dollars in revenue and time each year. Given the repetitive statistics, it is clear that cybersecurity is the responsibility of everyone at any company. Whether you are in shipping, sales or the boardroom, a cyber attack can penetrate a company at any level and do irreversible damage.

For example, consider the case of Lincoln College in Illinois. The college was taken over by a ransomware attack that was so catastrophic, it shut the 157 year old institution down leaving over 1,000 people without jobs.

To combat the growing threat of cyber attacks, companies must adopt a company-wide cybersecurity culture. However, this requires the full cooperation of all staff, employees, corporate leaders and everyone in between. Below are some practices that can help get everyone on the same page.

First And Foremost, The Best Cybersecurity Practices Start From The Top Down

The leadership is the role model at any company. It is important for the leadership to work closely with their technology team in order to give computer security the attention it deserves. When working with a technology company, such as MetroTech, you’ll want to be sure the information presented avoids the use of technical jargon and provides a clear, easy to understand pathway that achieves a specific objective that staff members can buy into.

  • Management team must be kept updated on current potential threats
  • Conduct regular meeting to discuss current cybersecurity practices in each respective department and any corresponding vulnerabilities
  • It is important to outline current emergency response plans, as well as plans for mitigating any attacks and data protection strategies
  • Lastly, make sure your managed IT services provider is capable of demonstrating the value of bolstering cybersecurity measures.
MetroTech Small Business Computers, Clearwater, Florida, Cybersecurity Training
Building a strong cybersecurity culture requires consistent and interesting education for everyone.

Increasing Awareness

In almost all cases where a cyber attack has occurred, the compromise was the result of an employee clicking a link in an email they shouldn’t have or where they have mishandled sensitive information. Employees may also cut corners on workplace procedures in order to make their job easier. Consequently, these actions can open a company up to an attack. Creating security plans is one way to correct these types of behaviors. But, keep these guidelines in mind.

Keep It Simple

Employees and users are not computer security experts, nor do they want to be. It is important to provide training materials that are easy to understand. Also, ensure that any security controls used do not make an employee’s job more difficult.

Consistency Is Key

Research suggests that employees that receive monthly computer security training are more qualified at spotting malicious phishing scams and social engineering schemes.

Make Your Programs Interesting

Studies show that when training is actually interesting and fun, an employee is 13 times more likely to improve their computer security habits.

Data Breaches and the Importance of Network Security

In today’s interconnected world, data breaches have become a significant threat to both individuals and organizations. These breaches can result in the loss of sensitive data, such as personally identifiable information, financial records, and confidential business information, leading to devastating consequences.

Protecting Sensitive Data on Mobile Devices

With the increasing use of mobile devices in business operations, securing these devices is paramount. Mobile devices are vulnerable to various security threats, including malicious software and phishing attacks, making them potential entry points for unauthorized access to sensitive data. Implementing strong security measures, such as encryption and secure operating systems, is essential to protect information securely.

The Role of Network Security in Preventing DDoS Attacks

Distributed Denial of Service (DDoS) attacks aim to overwhelm network resources, rendering them unavailable to users. These attacks pose significant security risks, disrupting operations and potentially leading to data breaches. Effective network security practices, including regular monitoring and the deployment of security solutions, can mitigate the impact of DDoS attacks.

Implementing Strong Passwords and Multi-Factor Authentication

A strong password is the first line of defense against unauthorized access to sensitive information. However, relying solely on passwords is no longer sufficient. Multi-factor authentication (MFA) adds an additional layer of security by requiring users to provide two or more verification factors to gain access to their accounts, significantly reducing the risk of security breaches.

Safeguarding Against Phishing Attacks and Malicious Software

Phishing attacks are deceptive attempts to steal personal information or login credentials, often leading to unauthorized access to sensitive data. Similarly, malicious software can infiltrate operating systems, compromising data integrity and privacy. Educating users on recognizing and avoiding phishing attempts and ensuring that all devices are protected with up-to-date antivirus solutions are critical steps in safeguarding against these threats.

What does this all mean?

To sum up, the danger environment is perpetually changing, with data leaks, phishing attempts, and DDoS assaults posing substantial threats to the safety of confidential data. Companies need to embrace a holistic security approach that encompasses safeguarding mobile devices, fortifying network resources, mandating robust password rules, deploying multi-factor authentication, and enlightening users about possible threats. By adopting preventive actions, enterprises can shield their confidential data and efficiently reduce security hazards.

MetroTech’s Commitment to our Clients Cybersecurity Needs

MetroTech, with its deep commitment to client security and operational continuity, recently demonstrated its expertise in handling cybersecurity challenges through a particularly notable case. A small legal firm, specializing in estate planning and located in Clearwater, Florida, became the target of a sophisticated phishing attack. The attack was designed to infiltrate their system to steal sensitive client data, including personally identifiable information (PII) and confidential case files.

Upon detecting unusual network activity, the firm immediately reached out to MetroTech for assistance. The MetroTech team, leveraging their advanced diagnostic tools and cybersecurity expertise, quickly identified the breach’s source as a phishing email that had deceived one of the firm’s employees into providing access credentials.

Understanding the urgency of securing the firm’s network and protecting its sensitive data, MetroTech implemented a multi-faceted response strategy:

  1. Immediate Isolation: The affected systems were immediately isolated to prevent further spread of the malicious software.
  2. Password Reset and MFA Implementation: MetroTech enforced a company-wide password reset and implemented multi-factor authentication (MFA) for all user accounts, adding an extra layer of security to prevent future breaches.  
  3. Malware Removal and System Restoration: Using advanced malware removal tools, MetroTech eradicated the malicious software from the firm’s network. They then worked diligently to restore the compromised data from secure backups, ensuring minimal disruption to the firm’s operations.
  4. Cybersecurity Training: Recognizing that human error had facilitated the breach, MetroTech conducted an in-depth cybersecurity training session for all staff members. This training focused on identifying and avoiding phishing attempts and other common cyber threats.  
  5. Ongoing Monitoring and Support: To safeguard against future attacks, MetroTech implemented enhanced network security measures, including the deployment of next-generation firewalls and continuous network monitoring.

Thanks to MetroTech’s swift and comprehensive response, the legal firm was able to resume its operations with enhanced security measures in place, ensuring the protection of its sensitive data. This incident not only highlighted the importance of robust cybersecurity practices but also MetroTech’s role as a trusted partner in navigating the complex landscape of cyber threats.

Choose MetroTech To Implement Your Company’s Cybersecurity Plan

There is no cookie cutter set of instructions for building a solid computer security culture. Every organization is different. Plus, the process takes ongoing evolution and frequent education. If you are not sure where to start, MetroTech can help. We’ve been protecting Tampa Bay businesses for over 18 years. We can work with you and your IT team to adopt proper cybersecurity practices to keep your business and most importantly, your data, safe. Call us today at (727) 230-0332 or contact us on our website here. We look forward to working with you.

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4.9
Based on 111 reviews
Mm W profile picture
Mm W
5 months ago
We have been using Metro Tech at my office for several years and they have always been quick and helpful. Dylan typically is the one helping me personally and he is quick and thorough!
Elizabeth Reinhardt profile picture
Elizabeth Reinhardt
6 months ago
We recently transitioned our phone service to MetroTech, and also had them migrate our outdated external shared hard-drive to Sharepoint. Both services were handled with professionalism and efficiency. Jake had our phones up and working quickly, and we experience no down time. Donuvin and Dylan were communicative and quick with the Sharepoint transfer; they knew we had a tight deadline and they made it happen! So far we've had wonderful response times when we have questions or need tweaks to either system. Thank you MetroTech!
Mike albanese profile picture
Mike albanese
6 months ago
Jake did a great job in resolving the issues I had. There was excellent follow up to make sure the issues were taken care of. I highly recommend.
Catherine Dundee profile picture
Catherine Dundee
10 months ago
I was having an emergency with a program that was missing from our server. Dylan from Metrotech called me immediately and walked me through the process of finding the missing program. He was so patient with me since I am not particularly computer savvy and resolved the issues within a few minutes. I would highly recommend him.
Brooke Massey profile picture
Brooke Massey
10 months ago
Dylan at MetroTech is easy to work with, friendly and professional. He makes my frustration of IT work a breeze. Im thankful Metrotech is here to support our IT surgery center needs.
Coast to Coast Furniture profile picture
Coast to Coast Furniture
10 months ago
Can't recommend these guys enough. Saved me from a huge black Friday failure. Dylan came in and got my Voice over Ip phones, network, crm and fire wall all back up and running after a week of being down super-fast and was extremely knowledgeable explaining it to me. Thanks again Dylan
Matthew Moll profile picture
Matthew Moll
11 months ago
I’ve been using MetroTech for my business’s IT support and cybersecurity needs, and I couldn’t be more satisfied. Operating in a highly regulated industry means I can’t afford anything less than top-tier service when it comes to system implementation, management, and cybersecurity support.

My experience with MetroTech has been exceptional from start to finish. Danaysia does an outstanding job coordinating my firm’s needs with their technical team, ensuring everything runs smoothly. Dylan has been especially impressive as he’s quick to respond, thorough in diagnosing issues, and always ensures problems are resolved efficiently. I truly appreciate Dylan’s consistent follow-up and his commitment to making sure every detail is handled correctly.

I also greatly appreciate how Eric, Sean, Donuvin, and Anthony went above and beyond to review my firm’s Written Information Security Program (WISP), ensuring full compliance with industry standards.

I highly recommend MetroTech to any business seeking reliable, knowledgeable, and proactive IT and cybersecurity support.
Chris Lawson profile picture
Chris Lawson
11 months ago
Thank God for Metro Tech and Sean Gaynor! Never a problem that cant be solved! Very prompt , efficient and the added bonus He always has a smile on his face! This company and employee has saved us from "so many headaches" if you are looking for IT This is the place!!!!
Kam Simpson profile picture
Kam Simpson
12 months ago
MetroTech is great. All the staff are friendly and responsive. Eric, the owner is so down to earth and professional. Danaysia always answers the phone and quickly dispatches whatever help we need. Dylan has been our onsite tech, and he is so knowledgeable and yet explained things in simple terms as he swiftly handled our issues. Javier was helpful and friendly as he was learning the ropes with Dylan. Overall, an awesome team that gets the job done! Highly recommend!
Jill Delaney profile picture
Jill Delaney
12 months ago
Metro Tech is the best there is. Always there to help when needed.
Donuvin is my hero. Always handles our issues with our computers and any other networking problems that may arrive. We highly recommend them.
lee zerfass profile picture
lee zerfass
1 year ago
Dylan with MetroTech did a fantastic job on-site and remotely with one of our more challenging problems. Excellent technician and company to help us.
Jackie Durdun profile picture
Jackie Durdun
1 year ago
I had a amazing experience leveraging MetroTech IT. Dylan was very knowledgeable and helped me with several IT issues I had. He was very professional and customer service oriented. Thank you Dylan!!
Alicia Spoto profile picture
Alicia Spoto
1 year ago
Always a great experience working with Dylan at Metrotech! He provides prompt service, great communication, and always ensures any IT issues are fully resolved. Highly recommend!
Boyd Blackburn profile picture
Boyd Blackburn
1 year ago
They came out to my Bar on short notice and got my POS and computers working in record time! Really came through when I needed them definitely will be using them again. Very professional and considerate. Good people!!
Cindy Butler profile picture
Cindy Butler
2 years ago
MetroTech's staff is always prompt, professional and courteous. They take the time to listen to your concerns and have the knowledge to fix your tech needs. I highly recommend!
Ashley rodriguez profile picture
Ashley rodriguez
2 years ago
Amazing as always
Alexa Kunzig profile picture
Alexa Kunzig
2 years ago
Erin Maldeis profile picture
Erin Maldeis
2 years ago
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The Grand Reserve Info
2 years ago
Work orders are always responded to in a timely manner. Sean was quick to come out to make the repairs and very friendly. Always a pleasure to work with!
Bob Lewis profile picture
Bob Lewis
2 years ago
Eric and the team at MetroTech are life savers! They are knowledgeable and professional, and always respond quickly when we need them. We strongly recommend them to anyone who needs reliable IT support.
Rodolfo Velez profile picture
Rodolfo Velez
2 years ago
Jason Friedley profile picture
Jason Friedley
2 years ago
We have worked with MetroTech longer than I can remember and they have always gone above and beyond to keep our remote sites running. Just now, the owner himself came on site to resolve some power issues throughout our network and install failover to a mobile network within an hour of our local crew getting on site themselves. I highly recommend them to anyone in their service area.
Mike Benson profile picture
Mike Benson
2 years ago
Just a quick note letting you know that Dylan did a great job hooking us up to our new internet provider. He was very polite and knowledgeable. I felt bad that he had to deal with WOW'S tech support. You have a great company and employees. We are lucky to have your company taking care of our technology needs.
Dave L profile picture
Dave L
2 years ago
Working with metro tech has been great. Always responsive and prompt. Have not had any issues with support. Highly recommend th sir services!
Sheila Marie C. (Here I Am) profile picture
Sheila Marie C. (Here I Am)
2 years ago
Bringing Eric and Donuvin into our in house departmental discussion of plans - both those we are doing solo and with Metro Tech - is a confirmation of why we are working with them to begin with: mutual respect and trust. So glad we have a partnership with Metro Tech.
Frank Coll profile picture
Frank Coll
2 years ago
While on hold with Laura she arranged to have a tech visit our office. Within 30 minutes the tech arrived and solved the problem.
Patrick Murnan profile picture
Patrick Murnan
2 years ago
We have been using MetroTech for several years now for IT and networking support for my multi-location business throughout the Tampa metroplex. Eric and his team have proven time-and-time again to be knowledgeable, efficient, hard-working, and good communicators. Our go-to service representative is Eric, who goes above and beyond to make sure that whatever problem we are having gets fixed. He is a pleasure to work with and never fails to find an effective solution to even our most complicated problems.
Richard Dennis profile picture
Richard Dennis
2 years ago
We have used this great company for many years in our professions and at home - they are the finest available and this community is so fortunate to have such consummate professionals. They are professional, friendly, helpful, patient and very kind - they never make you feel inadequate. We are so happy having just used their services again for a new device - you cannot do better than Eric and his crew - each one is a prize!
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